Terms of service
OVERVIEW
Welcome to QNAS LAB! The terms "we", "us", and "our" refer to QNAS LAB. QNAS LAB operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). QNAS LAB is powered by Shopify, which enables us to offer these Services to you.
These Terms of Service, along with any policies referenced herein (the "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you consent to allowing any minor dependents under your care to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security and confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our digital products and services in our online store. However, please note that the appearance or quality of digital products may vary depending on the device or software you use to access or view them, as well as your device settings and configuration.
We do not warrant that the digital products or services purchased will meet your expectations or be identical to what is depicted or rendered in our online store.
All descriptions of digital products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any digital product at any time and may limit the availability of certain digital products for purchase, including by geographic region, jurisdiction, or on a case-by-case basis.
SECTION 3 - ORDERS
Orders, Digital Content, and Right of Withdrawal (EU Customers)
By placing an order, you are making a binding offer to purchase. Once your order is submitted and payment has been successfully processed, your order cannot be cancelled or modified.
For customers located in the European Union, you acknowledge that under applicable consumer protection laws, you would normally have a statutory right of withdrawal within 14 days. However, by purchasing digital content and/or services from QNAS LAB, you expressly request immediate performance and acknowledge that access to or delivery of the digital product or service may begin immediately after purchase.
By completing your purchase, you expressly consent to the immediate supply of digital content or commencement of services and acknowledge that you thereby lose your right of withdrawal once performance has begun.
Due to the nature of digital products and services, all sales are final. No refunds, cancellations, or exchanges will be granted once delivery or performance has started, except where required by applicable law or as expressly stated in our Refund Policy [LINK].
QNAS LAB reserves the right to accept or decline any order at its sole discretion. If we are unable to accept or fulfill your order, we will notify you using the contact details provided and issue a refund where applicable.
You represent and warrant that your purchases are for personal use only and not for commercial resale or distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a digital product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes.
Prices posted on our online store may differ from prices offered in other channels or third-party platforms. We may offer promotions or discounts from time to time that may affect pricing. Such promotions or discounts will be governed by separate terms and conditions. In the event of any conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made on our store. You agree to promptly update your account and payment information, including email addresses and payment details, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is accurate, (ii) you are duly authorized to use the payment method for the purchase, (iii) the charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including any applicable taxes.
SECTION 5 - DELIVERY OF DIGITAL PRODUCTS AND SERVICES
All products sold by QNAS LAB are delivered digitally. No physical items will be shipped.
Upon successful payment, delivery of the digital product or service will commence. This may include instant access, download links, or the initiation of custom work, depending on the nature of the purchase.
Delivery times may vary depending on the specific service or product. Any estimated delivery timeframe provided is indicative and not guaranteed, unless explicitly stated otherwise.
It is the customer’s responsibility to provide accurate contact information at the time of purchase. QNAS LAB is not responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.
If you experience any issues accessing or receiving your digital product or service, please contact us at xxx@xx.com, and we will be happy to assist you.
SECTION 6 - INTELLECTUAL PROPERTY RIGHTS
All materials, content, and assets created by QNAS LAB, including but not limited to videos, graphics, text, and other deliverables (the “Work”), remain the intellectual property of QNAS LAB unless otherwise explicitly agreed in writing.
Upon full payment, the client is granted a non-exclusive, worldwide, perpetual, and non-transferable license to use the delivered Work for its intended purpose. This includes the right to use, display, and distribute the Work in personal and commercial contexts, unless otherwise specified in writing.
The client may not resell, sublicense, assign, or distribute the Work as a standalone product, nor claim authorship or ownership of the Work.
QNAS LAB retains the right to use, reproduce, display, and showcase the Work for promotional purposes, including but not limited to portfolios, social media, and marketing materials, unless otherwise agreed in writing.
All underlying materials, concepts, drafts, and unused assets remain the sole property of QNAS LAB and are not transferred to the client.
All trademarks, logos, and brand elements displayed through the Services remain the property of their respective owners and may not be used without prior written consent.
SECTION 7 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or services. These are provided for convenience only.
QNAS LAB has no control over and assumes no responsibility for the content, policies, or practices of any third-party websites or services. Accessing such third-party sites is at your own risk.
We recommend reviewing the terms and policies of any third-party website before engaging in any transaction or use of their services.
SECTION 8 - PLATFORM DISCLAIMER
Our store is hosted on a third-party e-commerce platform that enables us to provide our services. All purchases and transactions are made directly with QNAS LAB. We are solely responsible for all aspects of our products and services.
SECTION 9 - PRIVACY POLICY
All personal information collected through the Services is processed in accordance with our Privacy Policy, which can be accessed here [LINK].
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Where necessary for the operation of the Services, personal data may be processed by trusted third-party service providers acting on our behalf, in accordance with applicable data protection laws, including the GDPR.
SECTION 10 - FEEDBACK
Any feedback, suggestions, ideas, or other information submitted to QNAS LAB may be used by us without restriction and without any obligation to compensate you.
You confirm that any feedback you provide does not infringe on the rights of any third party and does not contain unlawful or inappropriate content.
We are not obligated to review, maintain, or respond to any feedback submitted.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, or availability of services.
We reserve the right to correct any errors or update information at any time without prior notice. We also reserve the right to refuse or cancel any orders affected by such errors, including after an order has been submitted.
SECTION 12 - PROHIBITED USES
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You may not use the Services:
- for any unlawful, harmful, or fraudulent purpose
- to infringe the rights of QNAS LAB or any third party
- to harass, abuse, or harm any person or entity
- to transmit false, misleading, or malicious content
- to upload or distribute viruses, malware, or any harmful code
- to attempt to gain unauthorized access to the Services or related systems
You also agree not to:
- copy, reproduce, resell, or exploit any part of the Services without prior written consent
- use automated systems, bots, scraping tools, or similar methods to access the Services
- interfere with or circumvent any security or access controls of the Services
- collect or attempt to collect personal data from other users without authorization
We reserve the right to suspend or terminate access to the Services at any time, without notice, if we reasonably believe these Terms have been violated.
SECTION 13 - TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe that you have violated these Terms or for other operational or legal reasons.
Upon termination, any rights granted to you under these Terms will immediately cease. You remain responsible for any outstanding payments due up to the date of termination.
The provisions of these Terms which by their nature are intended to survive termination, including but not limited to Intellectual Property, Liability, and Governing Law, shall remain in effect after termination.
SECTION 14 - DISCLAIMER OF WARRANTIES
The Services and all deliverables are provided by QNAS LAB on an “as is” and “as available” basis.
To the fullest extent permitted by law, we make no warranties or representations of any kind, express or implied, regarding the Services or any deliverables, including but not limited to their accuracy, completeness, reliability, or suitability for any particular purpose.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
We do not guarantee any specific commercial, marketing, or financial outcome from the use of the Services or any deliverables provided.
Your use of the Services and any reliance on deliverables provided is at your own risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
SECTION 15 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, QNAS LAB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Services or any deliverables provided.
Our total liability for any claim arising out of or relating to the Services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
We are not responsible for any errors, omissions, or outcomes resulting from the use or reliance on any content or deliverables provided.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless QNAS LAB from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, or your violation of any applicable law or third-party rights.
We reserve the right to handle the defense of any such claim at our discretion, and you agree to cooperate as reasonably required.
SECTION 17 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
SECTION 18 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies referenced herein, constitute the entire agreement between you and QNAS LAB regarding the Services and supersede any prior or contemporaneous agreements, communications, or understandings, whether written or oral.
SECTION 19 - ASSIGNMENT
You may not assign, transfer, or delegate any rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section shall be null and void.
We may assign or transfer these Terms, in whole or in part, without restriction or notice to you.
SECTION 20 - GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the jurisdiction in which QNAS LAB is established.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
SECTION 21 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms from time to time at our discretion. The most current version will always be available on this page.
If we make material changes, we will provide notice as required by applicable law.
Your continued use of the Services after any changes take effect constitutes acceptance of the updated Terms.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@qnaslab.com.
QNAS LAB
info@qnaslab.com